NET2GRID is an AI company which empowers energy retailers to become energy transition leaders by unlocking value from smart meter data. We provide the most accurate residential energy insights and predictions thanks to our unique know-how in collecting and analysing smart meter data of all granularities.
powercloud/NET2GRID – Customer Engagement
You can integrate our insights into your customer journey through our APIs. This way you can provide a bill breakdown and data visualization by consumption category or appliance for your users and alert them if their consumption is higher than expected. This insight also includes peer and self-comparison. On top, you can provide personalized and actionable recommendations aimed at reducing their energy consumption and costs.
This way users gain a better understanding of their bill and get a grip on their energy costs. Our products have helped our customers to achieve tangible business results. In Germany, our customer E.ON Deutschland was impressed when they saw their results drastically improve once they provided a new service that was powered by our technology: an impressive Net Promoter Score of 60 and ratings of 4,6 stars on Google Play and 4,5 stars in the App Store.
- 40% Lower churn
- 60% reduction of service calls
- NPS 60