- European Collaboration
- Dazerolabs ‘OnBoarding Funnel’ will be part of the powerApp Store
(Offenburg & Principality of Monaco, 9 th March 2022). Cloud software provider Dazerolab and powercloud are cooperating to strengthen the efforts towards a more sustainable and wise energy world. OnBoarding Funnel (OBF) – Dazerolab’s cloud platform for sales process digitisation – will add to powerclouds billing solution the capabilities to enable energy and water companies worldwide in offering to their customers next-gen, stunning and tailor-made purchasing experiences on every channel of acquisition.
The new partnership uses digital technologies to transform operations and increasingly creates new sources of competitive advantage. This approach significantly reduces all costs related to onerous IT product selection processes and the development of complex integrations. In this context, OnBoarding Funnel will be part of the powercloud powerApp Store as a specialised sales and client onboarding application, ready to use, allowing companies to quickly set up and implement a cost-effective, efficient, and fast onboarding sales environment. Plus, the partnership will bring good news also in the long-term, by solving the issue of the always rising cost-to-serve. Thanks to the collaboration between OnBoarding Funnel and powercloud, energy supply companies will be perfectly equipped to face future increasing price pressure. This flexibility is ensured by standardised and automated processes that work with greater speed: while OnBoarding Funnel brings flexibility and speed of execution in the sales process, powercloud includes all the “meter-to-cash” business processes and the data necessary for the energy industry engine room. This combination allows the redesign of the operational and commercial infrastructures in a new completely digital and customer-oriented form. This means that reliability, speed, and convenience remain at an excellent level, and costs are reduced.
“We are particularly pleased to join powercloud’s effort to innovate the energy and water market worldwide,” says Fabio Asselle, Co-Founder & CEO @ Dazerolab “We share the same values, vision and long-term approach. We aim to transform the challenges that water, electricity and gas companies are encountering into strategic advantages by leveraging on Onboarding Funnel, our next generation sales digitisation platform that drives customers purchasing experience to excellence, ensuring to companies flexibility, scalability and a low code personalisation approach in a data-driven and compliance aware environment”.
“OBF delivers fast and accurate onboarding processes bringing a next-gen approach to the sales funnels, that is a perfect fit for our strategic approach to be the platform for the energy companies in their digital transition. This additional application, delivering a fast, easy to use, tailored sales and onboarding environment add to the powercloud ecosystem the ability to deliver to end-users a friendly and smooth experience, and to energy companies an efficient, manageable, multi-channel sales process management. This is what makes OnBoarding Funnel a good fit for our powerApp Store” says Zoran Petrovic, Managing Director and Chief Growth Officer powercloud “Together, we would like to help utilities involve and attract customers in the coming years, with a long-term attitude, being flexible both solution and resource-wise.”
About OnBoarding Funnel
OBF covers end-to-end proposal lifecycle from creation to subscription and management on:
- digital self channels (website)
- assisted digital channels (outbound and inbound call centres, chat, assisted web)
- physical channels (agents, key accounts, stores)
Also, it helps automate commercial back-office operations and interaction with grid operators, supplying directly into powercloud ready-to-bill contracts.
OBF adoption could drive business benefits like:
- average 5€ per contract of reduction on cost-to-acquire;
- average 15 minutes reduction of call-centre operator time for each proposal;
- 50% reduction in loss on teleselling due to missed confirmation;
- convert up to 30% of inbound calls in sales opportunities (new business);
- accessibility of a web contract to up to 90% of the customer base.
About Dazerolab SARL
Dazerolab is specialized in building native cloud software for the digital transformation of energy and water companies. Since 2017 they have developed cutting-edge projects and solutions from their main HQ in Monaco, together with a close-knit network of international collaborators. Among their products, there is OnBoarding Funnel, the digital onboarding cloud platform for the utility world that accelerates sales and simplifies the commercial back office.
