Devices
Devices to be billed can be included in invoices or displayed separately as individual items. In doing so, the respective price catalogs are used.
Billing
Basic and replacement power supply
In an automated process, the customers receive a basic supply contract, provided there is no competing supplier. This also includes vacancy management until clarification.
Energy-specific tariffs
Special tariffs and calculations are provided for main and auxiliary products and switchable devices, e.g. night-storage heaters.
Graduated prices
The definition of graduated prices can be created ad hoc and flexibly in the product configurator.
Services
Various services can be created and billed as additions to the product.
Subscriptions
powercloud enables the management of recurring payments for non-commodity add-ons.
Non-commodity
Non-commodity products are fully integrated into the billing process and can be taken into account in budget billing plans and one-off payments.
Network charges
Network charges can be calculated taking into account locally applicable levies and price components.
Auditing
The grid usage billing of the grid operator is audited on the basis of the locally applicable fees and apportionments.
Accounting & balancing
The processes for market balancing of electricity allow the quantities balanced to be audited. Clearing is carried out via the excess deficit settlement.
Digital archive
All documents relating to a contract are stored in the digital archive and are available for retrieval in accordance with the GDPR regulation.
Dunning procedure & receivables management
Receivables management allows a freely definable, group-specific dunning procedure over any stages as well as collection control.
Connection to collection procedure
External collection agencies can be integrated via a delimited dunning level. Open invoices can be booked out and assigned to them.
Billing block
Contracts and invoices can be locked and unlocked for billing via manual intervention or automated mechanisms. Various blocking reasons can be stored.
Budget billing plans
Budget billing plans are a fixed component for customers who pay annually and are determined automatically based on expected consumption. Every change in consumption leads to an automatic adjustment of the budget billing amount.
Market communications
Start of delivery, end of delivery & termination
Automated market messages are sent and processed for the change of supplier.
Grid usage & excess quantity billing
Automated market messages are sent and processed in the context of network usage and shortfall billing. Invoice clearing processes are also automated.
Measured values, profiles & time series
Measured values and energy quantities are received, assigned, processed and checked for plausibility.
Quotation processes
Automatic quotation processes are supported for the transfer of services.
Delivery note
The energy delivery note is processed and compared in advance of the grid usage billing.
Master data change, request of master & transaction data
For the change of supplier, standardized market messages are sent and processed for master data reconciliation.
Status transmission
Within the scope of balancing, standardized market messages for the test and data status are automatically sent and processed.
Error messages
Market news are automatically sent and processed for fault reports.
News aggregation
To make optimum use of the bandwidth and reduce the number of individual transactions, market messages are aggregated by market partner when sent. We are thus complying with the regulatory requirements.
Product configurator
Tariff comparison
To ensure the optimal quotation of a tariff, an ad hoc tariff comparison can be made when preparing the quotation.
Market analysis
powercloud supports the development of new and target-group-specific products starting with analysis tools, the determination of regional actual prices, comparisons to competing products and flexible product design. For comparison portals, the margin can be optimized via forecast values and positioned as desired.
Product definition
With powercloud, commodity and non-commodity products can be flexibly combined and third-party providers can be integrated.
Tariff optimization
Calculate, simulate and develop electricity and gas tariffs with powercloud on the basis of your energy prices and margin requirements, as well as taking into account daily updated network usage fees, taxes, levies and charges.
Product management
Your product manager can utilize release and planning tools for the introduction of new products.
Margin optimization
When new products are created, the expected margin is calculated and the actual margin can be used for optimization afterwards via evaluations.
Web tariff calculator
powercloud offers powerful web tariff calculators for your internet presence. Extensive filter and comparison functions enable you to provide online tariff advice for your prospective customers.
Accounting
Account assignment and posting of all business transactions
powercloud manages the contract accounts and enables the system-supported linking and storage of business processes, receivables and payments. All contract account postings which are necessary and relevant for general ledger accounting can be transferred to the leading financial accounting system and consolidated there.
Payment runs
powercloud controls payment runs for customers who participate in direct debit as well as for customers with alternative payment methods.
SEPA-compliant payment transactions
In addition to the generation of SEPA payment instructions, the automatic booking of all payments from the digital account statements (MT940) is also processed via powercloud.
Tax-compliant booking & reverse charge
Price components of the invoice are allocated to the currently valid tax rate and booked accordingly. The reverse charge procedure for labeled companies is taken into account.
Balance sheet accounting & balance sheet accrual and deferral
Balance runs can be started at any time on real data. We distinguish ourselves through a high performance balance sheet differentiation. An accounting of 20 million contracts can be carried out in 20 hours.
CRM
Contact management
Every contact, both by telephone and in writing, is deposited with the customer and can be viewed at any time.
Customer grouping
powercloud supports the storage of customer groups in order to control business processes and campaigns specifically and to enable the allocation of employees accordingly.
Reporting & real-time analysis
Reporting functions allow the status of orders, current contracts and payments as well as a campaign evaluation to be called up in real time.
Quotation preparation & order management
Starting with the preparation of the quotation, powercloud provides support over the entire contract lifecycle and thus also serves as a basis for subsequent evaluation of campaigns.
Credit assessment
Interfaces allow interaction with agencies for credit assessment and the classification of the customer in powercloud.
Web connection, information portal
Customers can view the current contract and invoices via the web connection and trigger changes such as names or consumption via self-service.
Risk analysis & blacklist
Customers can be noted on a blacklist based on individual settings or third-party providers (e.g. creditworthiness information) and thus automatically rejected or selected for manual checking.
MDM / EDM
Illustration standard load profiles
To map consumption, determine forecast values and check plausibility, powercloud works with standard load profiles specific to network operators.
Visualization of profiles
Profiles stored in EDM can be visualized. Missing values and load peaks are highlighted.
Validation and forecasts
Energy quantities are checked for plausibility using a stored standard profile and on the basis of the expected annual consumption. Missing values or values in the future can thus be forecast.
Abuse & warning
By checking the plausibility of measured values, any unusual consumption can be detected and analyzed.
Time series
Time series database for storage of load curves and time based as well as event based aggregation of consumptions.
New customer acquisition
Order manager
The order manager provides an overview of all orders (including status) with a jump to the order details in which all customer contacts are noted and the order can be processed
Incentives & bonuses
powercloud supports different tariff types (standard or budget tariffs), graduated prices and various fixed or dynamic new customer bonuses.
Web portal
Whether they are dealing with the conclusion of a new contract or self-service for the transmission of meter readings or changes to master data: Via interfaces, the customer can communicate directly with the powercloud in a portal.
Integration
Web service gateway
powercloud functions and modules provide REST services on the powercloud Webservice Gateway. In the future, it will no longer matter whether input is made by a user, an artificial intelligence or another system.
Event Bus
Change messages and triggers are handled by the deeply rooted event system. In this way, third-party systems remain informed and, while loosely coupled, can trigger their own processes.
Integration layer
External systems can be connected via our "Event-Bus" at defined process steps. All relevant data is available within the event. External communication is done via our REST API. Business processes can be started or controlled and information can be retrieved from outside.
Voice of the customer
"We have noticed that with almost 100 people in our development department, we are reaching our limits in order to survive in this very dynamic market environment. That's why we started looking for a partner with whom we could go down the path of putting what we have on a modern architecture and developing it further together. That's how we ended up with powercloud and are very happy with it."
“powercloud played an important role in our transformation towards customer centricity and operational excellence – especially with regards to service availability, service quality and cost. Furthermore, our product innovation is becoming quicker and more effective building on simplified and streamlined processes.”
"Our world is becoming increasingly digital and with it the behavior of our customers. By converting our entire IT architecture, we will become one of the leading digital providers in the competitive arena. Short time-to-market, individual product solutions and efficient interaction guarantee an attractive customer experience. Data-based sales is the basis for achieving our economic goals. Digitization not only makes us cost-efficient - it also enables sustainable competition."
“powercloud is an important part of our IT digitization strategy and provides us with a modern and flexible cloud platform to offer our customers the best possible service. The first migration wave has shown us that in choosing to go with the powercloud platform, we’ve made the right decision.”
“We need fully digitized and automated processes in the background if we want to pass on green electricity to our customers via an app without a profit margin. With its open technology and digital mindset, the powercloud platform offers us the basic technological prerequisite for our business model.”
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