Since the end of May, we have been focusing all activities and resources on the original powercloud billing core. But what exactly is that?
You can think of the powercloud billing core as the energy industry’s engine room: it enables energy suppliers to efficiently manage and bill for electricity, gas, heat, water, and wastewater, as well as various products and services.
All customers benefit from a unified standard that features a high degree of automation, excellent scalability, intuitive usability, speed, and flexibility. This allows energy providers to fully concentrate on their core tasks.
Energy Industry Engine Room
The powercloud billing core encompasses all business processes and data required for the “energy industry engine room.” This includes billing processes, market communication, payment transactions, receivables management, invoice verification, tariff calculation, and many other areas. By using web services, known as REST APIs, powercloud customers can also easily integrate their peripheral systems, whether from powerApp partners or third-party providers, ensuring a comprehensive customer lifecycle.
Reduction of Cost-to-Serve, Low Cost to Acquire
Through the use of modern technology standards, project and operational costs can be significantly reduced, and project timelines shortened. Streamlined processes, digital channels, and automation within the billing core reduce the costs for energy providers. New products can be brought to market independently within just a few hours – without the need for developers or complex configurations. This enables energy suppliers to target their audience even more effectively.
The powercloud platform handles all format changes and regulatory adjustments without the need for customer-specific development efforts or downtime. New requirements are implemented in an agile manner and are available for testing and productive use in a short time, without customers having to apply complex updates themselves. Instead of updates occurring only twice a year, they are released every two weeks.
A Look at the User Interface – Simple User Guidance
The central customer and contract management system is the heart of the powercloud billing core. The user interface, with its embedded functions and operational guidance, is designed from the user’s perspective, which makes a noticeable difference in day-to-day work. Intuitive and ready-to-use, it supports users in their daily business: it offers a comprehensive overview of the entire customer and contract cycle.
One unique aspect is that every contract stored on the powercloud platform can have a customer-specific price, meaning price adjustments can also be made for each individual customer – similar to flight bookings. In contrast to other systems, where tariffs apply equally to all customers.
Users intuitively navigate from the central customer object to the associated contracts and back. The contract management across sectors offers view and edit options for numerous business processes, such as market communication, tariffing, billing, receivables, and payments. Regulatory, periodic tasks like changes are clearly visible for each contract, and integrated basic CRM functionalities such as follow-up and note features support users in their daily work.
Every process proactively reports its status, enabling real-time tracking and corresponding responses. This detailed tracking of changes based on events significantly facilitates customer service and enables third-party systems to highly automate the further processing of data.
Seamless Collaboration
As a SaaS solution, powercloud allows users to access the platform and billing core online anytime and from anywhere. Collaboration is seamless, as even contract details can be shared within seconds by sending a URL.
