About CURSOR Software AG
We are driven by inspiring customer experiences: With our customer relationship management solutions CURSOR-CRM as well as EVI and TINA especially for the energy industry (suppliers and network operators), we offer a scalable business process platform for sales, marketing and customer service.
Together with our international partner network, we stand for successful CRM projects – from implementation and training workshops to individual customizing. Customers from the energy industry benefit in particular from our many years of industry expertise.
Our team of more than 100 employees ensures the continuous further development of our products and services. And we do it: Together. Enthusiastic. Successful
Customer and process management for energy suppliers
EVI is the leading CRM solution for the energy industry. More than 25,000 users rely on CURSOR’s innovations. Companies receive a comprehensive and flexible customer management system – tailored to the needs of the energy industry.
EVI supports sales, marketing and service teams in their daily tasks: All information and communication processes of energy suppliers/service providers and municipal utilities can be mapped in EVI and processed with just a few clicks.
Thanks to integrations with relevant third-party systems (billing system, marketing automation tools, energy data management, etc.), EVI enables end-to-end digital support for all customer processes and their automation.
Advantages:
- Best-practice EVU data model and standardized process templates for B2B and B2C business processes and energy services
- Best-of-breed approach: high level of integration diversity for special energy industry solutions
- Best solution components: modular expansion options for the areas of campaign management and marketing automation, customer value analysis, energy services, etc.