About CURSOR Software AG
We are driven by inspiring customer experiences: With our customer relationship management solutions CURSOR-CRM as well as EVI and TINA especially for the energy industry (suppliers and network operators), we offer a scalable business process platform for sales, marketing and customer service.
Together with our international partner network, we stand for successful CRM projects – from implementation and training workshops to individual customising. Customers from the energy industry benefit in particular from our many years of industry expertise.
Our team of more than 100 employees ensures the continuous further development of our products and services. And we do it: Together. Enthusiastic. Successful.
Customer and process management for network operators
TINA is the CRM-based network management system from CURSOR. Information from all relevant systems is integrated; information and communication processes are automated. TINA supports network operators in the implementation of legal requirements and all day-to-day business requirements: from the management of network contracts and market partner communication to device and fault management.
Advantages:
- Best-practice EVU data model and standardised templates for technical processes
- Best-of-breed approach: high level of integration diversity for specialised energy industry solutions
- Best solution components: modular expansion options for the areas of campaign management and marketing automation, customer value analysis, ticket management, house connection and much more
