- Strengthening the competitiveness of energy utilities
- Integrating new digital processes from sales through to end-2-end billing
- Efficiently enabling the requirements of the end customer
(powercloud, Offenburg, September 09, 2021) There are three questions that every European utility should now be asking itself: Can we offer what our customers want in future? Can I respond fast enough to the highly dynamic competition? And am I still competitive in the long run in terms of costs?
The competitive atmosphere for European utilities is becoming ever harsher. At the same time, the unavoidable digital transformation of the companies is presenting major organizational challenges. So how should we respond now to this situation? The new partnership between powercloud and PSvdL Consulting gives a precise answer to this question, one that addresses the individual needs of utilities. One objective remains at the center of this cooperation at all times: to secure the competitiveness of the utilities in the new European energy market.
The first jointly undertaken step is a review of the situation and precise formulation of the common objective, as explained here by Katja Munck, a partner with PSvdL Consulting: “With our energy industry know-how we offer consultancy to the specialist departments of the utilities during development of the process design and planning of the system integration. Valuable support is available to the customer during all phases of the project. We have extensive market knowledge, proven IT excellence and modern methodological expertise. On this basis we help our customers to define their way out of the costly and inflexible legacy systems of the past.”
As a result of this, new digital processes are created within the utility that secure its competitiveness in the long term. The focus is always on a firm orientation towards customer requirements and optimal time to market for new products. “It is ultimately decisive that the people in charge are able to respond to new market developments at any time. For this to be possible, the entire process chain, from ‘sales’ to ‘billing’, must be optimally matched. Only in this way can the full potential of a modern energy utility be exploited,” emphasizes Munck.
The end result is the end-to-end integration of an individual IT system landscape, in which powercloud always plays an important role. The SaaS solution can be implemented quickly with best-practice modules and tailored to the needs of a company with the help of a modern integration layer, ready-made adapters and apps. The individual elements of this modular system are thoroughly tried and tested. Utilities then benefit from an energy industry ‘engine room’ in which a wide range of business processes run in a streamlined, automated manner and new products can be configured in a few clicks. “This is the fundamental prerequisite for a market that is characterized by immensely fast developments,” says Thayabaran Thanabalasingham, Head of Partner Sales at powercloud. “Working together with the specialists at PSvdL Consulting, we will thus ensure that digitization in the energy industry continues and that the utilities are fit for a digital future.”
About PSvdL Consulting
Since 2007 PSvdL Consulting GmbH has provided consulting to leading European energy utilities, municipal utilities and network and storage operators facing operational and commercial challenges, from the liberalization of the market through the energy transition to the digitization of the energy industry. PSvdL Consulting combines energy industry expertise with many years of consulting competence and has successfully created projects for leading market participants in Germany, the Netherlands, Portugal, Denmark, Italy, Austria, Romania, Latvia and the United Kingdom, in strategic areas such as the digital transformation, process excellence and IT implementations. A systematic, customer-oriented management forms the basis for long-lasting and successful relationships with its customers. New ideas, including in areas other than the energy industry, are developed in the Innovation Lab of the PSvdL Group.
