Advancing the energy transition and e-mobility with innovative charging products

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What is the role of electric cars in the energy market of the future? One thing is certain. The answer goes far beyond “normal” use for driving to work or to the supermarket. Intelligent electric car charging strategies can reduce the burden of the power grids or provide temporary storage for power from solar systems. As a result, electric cars will be a crucial element of the energy transition. These innovations, however, will require appropriate energy products – a task for Volkswagen Group Charging GmbH (“Elli”). In our new case study on Elli, we explain in detail why the company has opted for powercloud as its backend and the IT challenges that had to be overcome.

 

Download the Elli case study here:

 

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The entire implementation process at Volkswagen Group Charging GmbH took only five months, from spring to late summer 2021 and this was done in the face of a demanding task:

  • The new, highly-flexible solution had to replace an existing legacy software system.
  • The new platform is comprehensively linked to the Elli IT structure by API and forms the technological basis for future solutions related to electric cars.
  • Intelligent charging services can be handled entirely automatically and without errors: a complex task that involves, among other things, the handling of smart-meter data and the optimization of load profiles in the power grid.
  • On top of this are basic conditions such as data persistence, data reconciliation, and the optimization of all the billing processes.

 

Interested in finding out more about the Elli powercloud implementation? Download our new case study here:

 

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Volkswagen Group Charging GmbH (“Elli”) relies on powercloud 

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  • Development was geared towards a quick market-launch
  • powerApps enable efficient business processes
  • Platform is ready for European expansion

 

(powercloud, Offenburg, 13/10/2021) – Elli, a brand of the Volkswagen Group, has been offering its clients an intelligent household electricity tariff since August 2021. Implementation of the corresponding backend was facilitated by the SaaS platform powercloud in cooperation with powerApp partners and took less than five months.

Clients with Volkswagen e-cars and plug-in hybrids benefit from Volkswagen’s “Naturstrom Connect Tarif”, as their vehicles are prioritized when it comes to charging, as long as excess renewable energy is available in the grid. This is both more sustainable and also makes more financial sense.

“The focus is on app-based control of the charging process, where the client only has to enter their desired departure time in advance,” explains Ingo Müller, Head of Energy Solutions for the Volkswagen brand Elli. “A smart charging function then automatically optimizes the process. What’s more, clients also collect points in this manner, with which they can reduce their electricity bill by up to 100 Euros per year.” The overarching objective was to establish a European billing platform in the shortest possible time – this would enable Elli to achieve a successful market launch very quickly. Two factors were of vital importance in this regard: First of all, every powercloud implementation uses a standardized best-practices process with defined onboarding modules. The end-to-end solution is ready in just a few weeks, is scalable at any time, and can also be rolled out to new countries, for example. The powerApp store from powercloud also makes it possible to integrate the special business processes and innovative products into the complete service solution in a highly flexible manner – Elli simply adds the relevant apps to the core functions of powercloud and then uses other functions.

 

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“Established industry partners, startups, fintechs and global technology companies transfer their know-how into powerApps,” explains Marco Beicht, CEO of powercloud. “This approach was highly important for Elli. This means that not only was powercloud standard including migration implemented, but also an entire process landscape, featuring a range of powerApps and modules, since the complete service solution has to fulfill a series of conditions regarding process mining, the customer portal, reports, payment methods and more. The end result is that Elli now benefits from a highly efficient SaaS-platform.”

A closer look at the powerApps in use reveals a broad spectrum of technical possibilities and economic advantages. That is why Volkswagen Group Charging GmbH relies, for example, upon an efficient completion route to customer acquisitions and an extensive self-service customer portal. Both solutions from work digital are available “out of the box” in the powerApp Store. The same is true of the two apps from powerdata for connecting other systems with powercloud – including monitoring of integration – as well as real-time analysis of turnover, yields, gross margins and much more. In this context, the “Business Process Mining” app from Lana (acquired through Appian) is also useful: It makes it possible to optimize customer processes on the basis of AI and adapt them to new conditions. What’s more, the powerApp from PayPal as well as the app from the SCHUFA bureau for credit checks have also been integrated. The BPO service-team from hsag Heidelberger Services AG is responsible for the customer experience and back-office processes, and also brings their chat-bot Isa into the cooperation – including integrated live chat for churn prevention campaigns on the basis of the iAdvize conversational platform.

“We are very proud that by working with these partners, we have been able to provide an efficient complete solution for the backend of Volkswagen Group Charging GmbH,” is how Marco Beicht summarizes the situation. “What is critical in this regard is the fact that every app integration into our platform is done without the need for complex IT projects. Here, it is of central importance that the powerApp Store is an integral part of the powercloud operating model. This means the apps being used are automatically integrated into our transparent software-as-a-service model, and as the platform operator we ensure the quality standard of the apps. This idea enables us to create flexible IT systems, which make for a high level of investment security and competitiveness. This opens us a world of possibilities for companies, with which they can react radically and quickly to changes in markets and infrastructure.”

 

About Volkswagen Group Charging GmbH (“Elli”)

Elli is a provider of energy and charging solutions. Elli offers simple, convenient solutions at the interface between energy and mobility. The goal is to make it possible for anyone to become part of the energy transition – in a simple and transparent manner.

As part of the Volkswagen Group, Elli supplies households throughout Germany with Volkswagen Green Energy – 100% sustainable and from renewable sources. In turning to Volkswagen Green Energy Connect, customers can take advantage of intelligent charging to reduce the CO₂ emissions of electric vehicles during the use phase.

 

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Download Case Study today: How Ostrom plans to take over the German energy market

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These days, talk about the ‘digital future’ of utilities is hard to avoid. It will be shaped by automated IT systems, rapid change processes and innovative products outside of the classic energy contract. But how close are we to this future? The start-up Ostrom has an incredible answer to this question: Since April, the Berlin-based company has been operating as an independent energy provider concentrated fully on mobile, digital channels – just like the Uber app. If you want to know more, be sure to download our new Case Study on Ostrom!

Maximum customer orientation, extremely simple tariffs and highly automated IT processes – this is the foundation with which Ostrom aims to take over the German energy market. We present the strategy of the green tech start-up from Berlin in a new Case Study.

 

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Four interesting facts from the Case Study:

1. The motto: “The least expensive, and most climate-friendly power is the power that isn’t consumed” is Ostrom’s motto. Because of this, the company finances its activities exclusively via a monthly basic fee, passing the purchase price of green power entirely to the customer.

2. The market strategy: Within the market, Ostrom plays the role of the ‘Uber of the energy sector’ – an agile player that organizes all transactions with customers via a smartphone. All processes — from product development to customer service to marketing activities — are geared to customer needs.

3. The IT system: Ostrom uses powercloud and benefits from highly-automated IT processes, digital sales structures and innovative working methods. This is the basis of how products are developed and launched rapidly and customer processes handled quickly.

4. The start: Ostrom has been using the completely new IT system since April 2021 – with strong results. This is shown, for example, by an extremely impressive Trustpilot score of 4.8.

 

Download our Ostrom Case Study today and learn more about the innovative business model and the IT solution from the green tech start-up.

 

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How powercloud is becoming an enabler for highly efficient energy startups

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High energy prices for consumers combined with an increase of renewable energy make it easy for a wide range of energy startups to enter the market: They score points with offers that are more transparent, more green, and more cost-efficient than the competition. Their business model is built on fully digitized processes. What role does the highly efficient SaaS solution from powercloud play in this context? 

 

The energy transition is necessary and renewable energies are more and more demanded and also funded by governments with liberalized markets. But the network expansion that energy transformation demands is costly. The expense is passed on by the network operators to the electricity customers and increasing prices lead to customer fluctuation. Here, digital channels provide fast access to new offers and provide comprehensive comparison options – and not only on prices. What matters as well is customer satisfaction, where the energy comes from, and the flexibility and transparency of the overall offer: How are prices calculated, can the customer benefit directly from reduced consumption, and can intelligent applications such as digital meter systems be integrated? One could also say: The topic of “energy” is becoming more emotional.

 

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How energy startups score points

In this market new energy companies with digital business models have enormous opportunities: On the one hand, they are automating and digitizing their processes to such an extent that they can get by with a fraction of the cost-to-serve typical for the industry and so can realize very low energy tariffs. On the other hand, they score points with a fully digital and transparent offer: Using the app, which shows them their current consumption and current costs, users can easily report their meter reading, correct the budget billing or change their inventory data. The next step is to connect the app to a so-called smart meter. Customers can now run an ongoing analysis and manage consumption intelligently – for example, by charging their electric car only when electricity is cheap. The innovations open up a great range of money-saving methods and practical solutions.

 

Rethinking product management from scratch

Here the powercloud platform plays a strategic role. It enables many startups to implement the automated processes concerned, and at the same time ensures a much more flexible product creation: In just a few clicks users can design, fully automatically, a billable product and publish it ad hoc on the market – from commodity and non-commodity bundles to offers on marketing surplus energy, storage solutions, wallbox and conventional residual electricity tariffs. The entire product management is reimagined and consistently follows the agile concept. Nor do you need time-consuming IT projects to implement new functions and business models. Regulatory changes are provided free of charge.

 

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The kinds of opportunities that emerge through this approach are revealed by a glance at exemplary startups, which offer their customers green energy and also bank on powercloud:

 

  • Lition is a private trading marketplace whose goal is to network decentralized energy generators and consumers. On this platform, consumers select the solar or biogas system they want to source their energy from. A blockchain is used for trading.
  • stromee acts as a smart home platform. The overarching goal is to minimize energy consumption. This means energy can be bought from stromee at the energy purchase price. The company earns revenues only on a fixed basic monthly fee – not from consumption.
  • Yippie is a nationwide provider of sustainable electricity and gas with the vision of developing an ecosystem that is both digital and sustainable. And not static, but rather agile and dynamic.
  • Ostrom is an independent energy provider focused on mobile digital channels – much like the N26 direct bank in the financial sector. A whole range of ways to save money and practical solutions open up for the customers.
  • e.optimum offers household customers low wholesale prices – and highly transparently: The price of green energy is transferred without risk or margin surcharges. On top of that only a very low basic fee is levied.
  • stadtenergie is the new digital brand of the DEW21 energy supplier from Dortmund. Their offer is focused on product bundles of electricity and gas as well as non-commodity hardware. Short project run-times and fully digital processes are the company’s trademark.
  • Octopus Energy is an English supplier, which is fully reliant upon digital customer-access and attractive partnerships with other companies. This means, for example, that the customer will be offered a Germany-wide “Tesla energy tariff” in the near future.

 

 

Optimizing all business processes

Transparent tariffs, digital customer access and fully optimized processes – these are the conditions with which a wide range of energy startups are scoring points on the market. Last but not least, powercloud ensures there are low barriers to entry in this regard: The company is ready to switch on the end-to-end solution after just a few weeks – from the first kick-off till “go live”. Afterwards, users receive many benefits such as free format changes, comprehensive automation, and simple user guidance. These arguments are convincing more and more start-ups and companies with a “digital mindset”, and the development is only just getting started: Barely a month passes without a new utility being founded, since the potential of the energy market is huge. On top of that, there has been a general upsurge in digital channels over the course of the Corona crisis. Opaque tariffs and clumsy “analog” communication are becoming more and more of a disadvantage.

 

About the author

Steven Dawson, VP powercloud North America, brings more than 15 years of experience in the IT industry, working for SAP, Oracle, and Genesys. He is recognized for building Salesforce Energy & Utilities (formerly Vlocity) in Germany, Austria, and Switzerland from the bottom up. His new mission is focused on migrating energy and utilities companies in North America away from old on-premises/legacy systems to a new, modern architecture and billing platform in the cloud. Dawson established powercloud’s North American operations within the Atlanta Tech Village, one of the nation’s largest technology innovation workplaces. Companies that are dedicated to the growth of the energy and utilities sector in the southeast and especially within the Atlanta area. In all of his endeavors, he has helped energy companies reduce operational and acquisition costs while achieving the best possible Customer Experience.




e.optimum relies on powercloud for new private customer offer

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  • Purchase prices are passed on one-to-one
  • Variable, dynamic and automated billing
  • powercloud with a central role in the future IT system

(powercloud, Offenburg, Germany (05/11/2021) New business models are changing the energy market at a brisk pace. The motto is: away from rigid contracts and towards cheap energy solutions that offer maximum flexibility. A good example of this is e.optimum’s new and innovative offer for private customers. Germany’s largest independent energy purchasing association is thus contributing its bulk purchasing expertise to this market for the first time – with far-reaching benefits for consumers, who stand to profit from favorable wholesale prices for green electricity. They are being passed on one-to-one. On board as a key billing partner: powercloud. The SaaS platform enables the automatic and direct billing of variable and dynamic tariffs.

 

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e.optimum has focused on commercial and industrial customers throughout Germany to date. The Offenburg-based specialists currently supply about 40,000 companies with over 6 billion kilowatt hours of electricity and natural gas per year in this segment. Management sees the move into the private market as logical: “By bundling our customers’ energy volumes, we can optimize the purchase prices at the energy trading hubs.” This approach of course also works in the private segment,” explains e.optimum board member Gert Nowotny. “Since it is particularly important for us to proceed in a completely transparent manner, we are also passing on the energy price for our green electricity and green gas without any risk or margin surcharges. We are charging only a very low basic fee. There is no tariff jungle with us, and customers can terminate the contracts with a month’s notice at any time.”

powercloud’s platform functionality with its automated processes in sales, handling and billing plays a central role in this. The SaaS solution is also future-proof in every respect – for example, with regard to the option of establishing a direct connection to digital meter systems, e-mobility solutions and existing inventory systems. “These requirements can be implemented with powercloud’s open interfaces. The platform will thus play a central role in our IT architecture going forward,” adds Boris Käser, board member at e.optimum. Management were impressed by the grown-up’s lean project planning and the transparent pay-per-use operating model. As is common for cloud services, the fee includes all services necessary for operation, as well as all future updates.

New business models, innovative products – also and especially considering this context, powercloud’s strategy of bundling the utilities’ energy industry infrastructure on a single platform pays off, as Marco Beicht, powercloud CEO, emphasizes. “Standardization, automation and the end-to-end approach ensure speed and simplicity when implementing our core solution and facilitate the development of new products. It is also very easy to customize the solution with extensions from the powerAppstore. The pre-integrated powerApps not only enable a quick start without much integration effort, but also the implementation of new business ideas in operation without any long projects.”

 

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powercloud’s open way of working also impresses: any further developments are carried out together with customers and are subsequently available to all in the powercloud core. As a result, the standard solution grows and expensive in-house development becomes superfluous.  The specialists, for example, gained smart meter experience in the international market at a very early stage.  “Overall, we are currently seeing that dynamic and highly transparent tariff models such as that of e-optimum are clearly gaining in importance. We are often perceived as the enabler of the digital and ecological energy market of the future, as many conversations with future market participants from other industries have shown. We are nevertheless also ideally positioned for the inevitable transformation of European utilities,” concludes Tobias Hirning, Head of Sales Consulting at powercloud.

 

About e.optimum

Energy must remain both resource-saving and affordable – that’s the philosophy behind e.optimum. Since 2010, e.optimum has been a competent and reliable partner for companies when it comes to electricity and natural gas supply, digital electricity meters and metering point operation as well as cost-optimizing consulting. The company takes a future-oriented approach and thus also offers its customers charging stations for e-cars and e-bikes, direct marketing for electricity from renewable energy plants, PV solutions and battery storage systems. 40,000 companies already rely on e.optimum’s sustainable energy solutions – from which private consumers also stand to benefit going forward.

 

 

Ostrom relies on powercloud: Effectively combining green electricity and smart technologies

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  • Fair rates and full transparency in an innovative app
  • Vision of smart energy solutions with agile electricity rates
  • powercloud as an agile partner for all energy processes

 

(powercloud, Offenburg, 04/12/2021) Digitization and the energy revolution – these mega trends of our era are two sides of the same coin in many different industries. Intelligent software solutions, for instance, help us manage electricity and gas consumption more effectively. The innovative business model of Berlin company Ostrom gives a concrete example of what this looks like. The company launched a green electricity rate in spring of 2021 for private customers, and continues to expand its range of services: The goal is to deliver smart energy solutions with dynamic electricity rates, e-charging solutions, storage technologies and smart home devices. The biggest benefit for customers is that everything is controlled centrally using an app, combining to result in lower consumption. In addition, Ostrom is not attempting to earn anything from customer consumption, and is striving to remain transparent – the company is selling its green electricity at cost. This is all made possible by fully-automated and digitized processes in sales, handling and billing based on the powercloud platform. The cloud-based solution from the successful grownup is helping create the “utility business operating system.” Cost advantages from highly-automated processes are passed on to consumers.

 

 “We are convinced that the only way the energy revolution can be successful, and the goal of ‘Zero Carbon’ can be achieved, is to combine smart technologies with 100 percent green electricity. In addition, everything needs to be simple for customers to manage and configure as well. We are creating a fully digital and transparent customer experience to make sure that’s the case. We have a very agile approach, and we were looking for a software provider who also stands for agility and shares our understanding of the future of energy. That’s what we’ve found in powercloud. Now, we have a platform solution with maximum flexibility.”

Matthias Martensen, CEO and founder of Ostrom

 

Overall, Ostrom chose an ideal time to get started – more and more consumers are choosing green power: According to the BDEW (Federal Association of the Energy and Water Economy), renewable energy made up the largest share of Germany’s energy mix last year, at 41 percent. In addition, according to estimates by Ostrom managers, there will be over 10 million electric cars on German roads by 2030, and the smart meter rollout will be mostly complete. The Berlin start-up and its comprehensive platform are ideally positioned in this environment. “We are very happy about this cooperation, which fits our approach perfectly,” explains Marco Beicht, CEO of powercloud. “We want to use our end-to-end solution to make creation of new products, market communication, and supplier billing much more streamlined. We are striving to create the software foundation we need for the energy revolution.”

New customers like Ostrom, Lition and Sonnen, and a variety of projects with major suppliers, confirm the German SaaS provider’s approach. In addition, discussion surrounding climate change has boosted demand for the platform. “Our customers benefit from faster handling of all energy-related processes with the help of extensive automation. Ultimately, that’s the basis for new value creation for suppliers, well beyond classic delivery of electricity and gas. This approach is becoming more and more widespread on the market,” Tobias Hirning, Head of Sales Consulting at powercloud, summarizes.

 

About Ostrom

Ostrom is a digital electricity provider with a mission to revolutionize the electricity market. They are eliminating inefficiency, expensive and hard-to-understand rates, and increasing transparency to become the fairest electricity provider on the market. Customers benefit from the innovative app as a central platform, as well as the fully digital user experience. Ostrom was founded in late 2020, and has already drawn interest from top investors and business angels from Berlin. Website: https://ostrom.de/

 

 

SachsenEnergie, the largest municipal energy utility in eastern Germany, bills one million contracts via powercloud in future

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  • One million contracts to be settled via powercloud in future
  • New products and innovative customer processes in focus
  • Modular, service-oriented architecture meets requirements

 

(powercloud, Offenburg, March 8, 2021) Last January, SachsenEnergie emerged as the largest municipal energy utility in eastern Germany as a result of the merger of DREWAG-Stadtwerke Dresden GmbH and ENSO Energie Sachsen Ost AG. The new company supplies some 600,000 customers dependably with energy, water, energy-related services and modern infrastructure. As Germany’s fourth-largest municipal utility, the company is also taking a step ahead in technological terms, modernizing its economic core processes with the aid of powercloud. This is a continuation of a forward-looking trend: more and more municipal utilities are using the cloud-based solution offered by powercloud – as already have many major utilities. SachsenEnergie will thus provide and bill many of its services via powercloud in future.

 

 

We are impressed with the powercloud solution. In future we will be able to offer new products even faster, accelerate innovative, customer-oriented processes and at the same time press ahead with the digital transformation of the entire company. For these tasks, powercloud is an ideal partner. We can profit from the modular SaaS solution, while in future we will save considerable outlay in future in the standardized processes of the energy industry.

 

Dr. Frank Brinkmann, CEO of SachsenEnergie

 

In the past, regional utilities were reserved about modernizing their billing systems. One stumbling block to such modernization was their existing IT systems, which were rigid, inflexible and could only be modified with great financial outlay. The establishment of powercloud in the utilities market changes this, however, since powercloud offers a transparent licensing model based on the number of active end customer contracts and with no hidden costs. As the motto runs, “Only pay for what you use”.

Over 200 customers are already using the powercloud platform to manage some 8 million contracts involving a turnover of over 6 billion euros in settlements. “Regional and municipal utilities in particular are becoming increasingly important to us, since they bring with them all the requirements for the energy market of the future,” says Marco Beicht, founder and CEO of powercloud GmbH. “There is thus a differentiated product portfolio in place, for example, which includes both the traditional energy offering and also regional offerings and services. But it will be vital in future that these can be easily bundled, marketed and charged for. And that’s exactly what powercloud is designed to enable. We look forward very much to working with SachsenEnergie.”

 

About SachsenEnergie

SachsenEnergie was formed from the fusion of DREWAG and ENSO in 2021 and is the largest municipal utility company in eastern Germany. The new company supplies some 600,000 customers dependably with energy, water, energy-related services and modern infrastructure. In the coming ten years SachsenEnergie plans to invest over €2 billion in its supply infrastructure. As a company group with a strong regional focus, SachsenEnergie is breaking new paths in terms of modern infrastructure, sustainability and security of supply. SachsenEnergie is the leading regional performer in the energy industry, with modern, market-oriented solutions for electricity, gas, heat, water, telecommunications, electromobility and smart services designed to ensure the highest quality of life in Dresden and eastern Saxony. With over 3300 employees, SachsenEnergie is the largest energy hub in the heart of Saxony.


Yippie and powercloud: Successful Cooperation for the New Energy Provider’s Market Launch

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  • A focus on completely digitalized energy management processes
  • powercloud platform ready for use in just six weeks
  • High level of automation facilitates and accelerates further product development

(powercloud, Offenburg, December 9, 2020) Agile, digital and sustainable: Since November 3, 2020, Yippie has been operating on the German market as a sustainable electricity and green gas provider. The company is positioning itself as a dynamic player that can also appeal to a target group enthused by technology.  The entire contract execution takes place online and without any paper. In addition, all CO2 emissions resulting from the burned green gas on offer are compensated by investments in climate protection projects. Sustainable solutions for the energy transition count as a fundamental component of the Yippie corporate philosophy.

Behind Yippie stands a strong energy provider in MAINGAU Energie: For over 100 years, MAINGAU has had a successful track record in the energy business. New business fields are constantly being developed from the company’s home base in the Rhine-Main area. With approximately 190 employees, MAINGAU offers its energy customers a whole range of advantages in the areas of automotive electricity, e-car sharing, Internet and telephony, as well as exclusive deals in the MAINGAU Shop. At Yippie, the subsidiary, all processes — from product development and customer service to marketing activities — are now digitally geared to customer needs. In this way, for example, complaint and claim management is largely automated, which in turn leads to quicker responses to the customer. In addition, innovative products such as commodity combinations and, at a later date, combinations of commodity and non-commodity products are to be added to Yippie’s portfolio. A key goal here is to radically shorten the time between product development and launch.

 

“We are always looking for exciting business ideas. We pride ourselves on constantly tackling trends and technologies that are up to speed with market requirements while consciously going in new — and unusual — directions.”

Jette Anders, new Managing Director of Yippie GmbH

 

It is all made possible by automated processes in sales, handling and billing based on the powercloud platform. The cloud-based solution is what makes Yippie GmbH’s “energy-efficient machine room” possible. The ‘Greenfield Setup’ was a major advantage, as the start-up’s IT system was built from scratch. The project team therefore did not have to worry about dependencies or compatibility issues with existing legacy systems, which would otherwise limit the room for maneuver. As a result, the entire implementation process up to the complete market launch took only about six weeks — in times of social distancing and video conferencing, an enormous achievement.

“This is where the unique strength of powercloud shines through,” emphasizes CEO Marco Beicht. “In recent years, we have created new standards for the very fast implementation of our end-to-end solution. Afterwards, users immediately receive many benefits such as free format changes, comprehensive automation, and simple user guidance. With these persuasive arguments, we can win over more and more players in the energy market.”

 

About Yippie

Yippie GmbH is a nationwide provider of sustainable electricity and gas. The young brand aims to develop a digital and environmentally friendly ecosystem. For example, Yippie relies on electricity from hydropower and climate-neutral gas for its tariffs. All CO2 emissions resulting from the burned green gas on offer are compensated for by investments in climate protection projects. In addition, the entire contract execution happens online and without any paper whatsoever. Using digital and agile processes, Yippie is creating new standards to drive the energy transition forward.

 

The company is a subsidiary of MAINGAU Energie GmbH, which has already been an active player in the energy business for over 100 years: Half a million customers in Germany and Austria already trust what MAINGAU has to offer in the fields of energy, e-mobility, communication and more.


powercloud and E.ON are successfully driving the new digital IT platform forward

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(powercloud, Offenburg, 21/10/2020) A successful partnership: Moving forward, the IT platform of powercloud will be further expanded at energy provider E.ON.

Currently, one million E.ON customers have already migrated to the new system landscape. For its part, powercloud handles all energy-related processes and the billing of electricity and natural gas customers. The successful path that the project has charted is trend-setting: For the coming years, E.ON and powercloud have agreed to migrate almost all sales customers to the powercloud on a step-by-step basis. Several million end-customer relationships will move from existing systems to the new IT platform by the end of 2021.

Cloud solution with powercloud—national and international

Powercloud by no means stops at national borders: international customers are to also be included in the migration. The first foreign project of powercloud is slated to get underway this year. Jens Kallrath, Head of Business IT Customer Solutions at E.ON Energie Deutschland, is looking forward to the possibilities that the new digital platform will offer:

“powercloud is an important part of our IT digitization strategy and provides us with a modern and flexible cloud platform to offer our customers the best possible service.  The first migration wave has shown us that in choosing to go with the powercloud platform, we’ve made the right decision.”

Open SaaS solution as a competitive advantage and digitization propeller

As part of the platform-based offer, powercloud assumes responsibility for recurring, non-value-adding tasks. An example includes carrying out format changes and adjustments as regularly required by the regulator due to other legal requirements (e.g. from the energy transition). This allows utilities like E.ON to focus their own IT resources on the systems to further improve customer service and make new offers possible. In addition, a large number of powercloud apps are now available that include modules for electromobility, customer portals, procurement tools, and more.

powercloud has become an essential component of the energy industry. Marco Beicht, Founder and CEO of powercloud, gives a positive interim assessment: “The cooperation with E.ON counts as the next important step for us. Our exponential company growth in 2020 and the increasing number of migration projects set the course for sustainable growth and an expansion of our role as an innovator and technology leader in the industry.”


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