Working together for more digitization in the energy sector: cooperation between powercloud and collectAI

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  • powercloud and collectAI launch a cooperation
  • Collaboration takes advantage of synergies in energy suppliers’ digital customer journey
  • Energy supply companies benefit from short onboarding processes and quick data exchange

 

(Offenburg, 01/04/2021) powercloud, the leading platform provider for energy suppliers, and the fintech company, collectAI, are launching a cooperation. By doing so, they are combining their expertise and offering new added value to energy suppliers. The goal of the cooperation is to digitize energy supplier processes in their entirety – end to end.

Many energy suppliers already handle all of their CRM and invoicing processes on the powercloud platform. Interactive invoices and smart payment reminders from the intelligent payment solution provider, collectAI, are ideal additions to the platform’s app portfolio, which already includes 80 different apps. From market communication to accounting, invoicing, CRM services or AI based claims management – collaboration between the companies takes advantage of synergies along the entire customer journey.

 

Cooperation centers around convenient, AI-supported processes

The companies are linked via an API connection. This allows for quick onboarding and easy data exchange. In the future, energy suppliers, which use the powercloud platform, will be able to benefit quickly and easily from AI-based smart payment reminders from collectAI.

The combination of extensive expertise in customer oriented claims management and fully automated CRM processes focuses on digitizing customer relationships. collectAI CEO Thomas von Hake reflects: “We are glad to be collaborating with powercloud. Our joint solution makes sense for energy supply companies that want to add an AI-based, customer-specific payment reminder system to their processes that are already digitized over powercloud.” Marco Beicht, founder and CEO of powercloud, adds: “Artificial intelligence is all the rage, and is integrated once again into powercloud with collectAI. Together, we have an all-new digital perspective of the complete customer journey. The energy industry and its customers, in particular, stand to benefit.”

 

About collectAI

collectAI is an intelligent payment solution provider. The Hamburg-based fintech company offers a software platform for interactive invoices and smart payment reminders. Modular or comprehensive digital communication channels are combined with a variety of payment methods, based on artificial intelligence. The smart technology is proven to improve collection of open claims, at a low cost.
In addition, collectAI optimizes the customer journeys of banks, energy supply companies, insurers, telecommunications companies, e-commerce and mobility companies and others with industry-specific, innovative features.
collectAI, founded in 2016, is part of Germany’s largest e-commerce dealer, the Otto Group.

 

powercloud announces Partnership with Publicis Sapient

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  • Digital transformation consultancy Publicis Sapient has helped organizations digitally transform for 30 years
  • powercloud is the fastest-growing CRM and billing system in the energy industry

(powercloud, Offenburg 12/10/2020) Today, powercloud announces its partnership with Publicis Sapient, marking a significant power play in the digitalization of the energy sector.

The energy industry is on the cusp of fundamental change. New business models and technologies are disrupting, and how we all create, store, trade and share energy is rapidly transforming, forcing companies to evolve across all aspects of their business.

Publicis Sapient, the digital transformation arm of Publicis Groupe, is a specialized partner to the Energy & Commodities industry. The organization helps large, established energy and utility companies to get digitally enabled, both in the way they work and the way they serve their customers, to best meet the challenges set out by a new breed of digital native new entrants.

 

“Today, the energy industry is experiencing exponential change.  Organizations need to embrace innovation to transform how they engage with customers and manage their business for success both today and in the future.  Our partnership with powercloud is formed around a shared approach to transformation and grounded in a simultaneous view of both the company and the customer.  Highly automated and cloud based processes are the DNA of powercloud. Helping organizations to digitally transform is in our DNA. By joining forces, we will accelerate the positive digitization of the energy industry.”

 

Simon Harvey, Group Vice President, Energy & Commodities, Publicis Sapient

 

“The energy transition, digitization, and increased competition on account of new green options are forcing energy suppliers to develop completely new business models — and this can’t be done with outdated IT systems. With our digital solution, we are able to rapidly support existing and new suppliers, network and metering point operators soon as well as municipal utilities in completely automating their processes,” comments Marco Beicht, CEO of powercloud.

powercloud contains all the business processes and data necessary for the ‘energy industry engine room’—an end-to-end solution where all services can also be booked individually. These include billing processes, utility information systems, service CRM, market communication, payment transactions, receivables management, invoice verification, tariff and offer calculation, and many other areas.

 

About Publicis Sapient

Publicis Sapient is a digital transformation partner helping established organizations get digitally enabled, both in the way they work and how they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. As digital pioneers with 20,000 people and 53 offices worldwide, our experience spanning technology, data sciences, consulting, and customer obsession – combined with our culture of curiosity and relentlessness – enables us to accelerate our clients’ businesses through designing the products and services their customers truly value. Publicis Sapient is the digital business transformation hub of Publicis Groupe. For more information, visit publicissapient.com.

Contact Publcis Sapient
Laura McCracken
Global Marketing Lead, Energy & Commodities
laura.mccracken@publicissapient.com

 

 

 

Partnership with Acus: powercloud targets Italian market

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  • Digitization of Italian utilities in focus
  • Massive cost reductions and new business models will become feasible

(powercloud, Offenburg 12/3/2020) Boosting the digitization of Italian utilities as quickly as possible: This is the main goal of a new partnership between Acus and powercloud , an Italian-based specialist in technologies and processes for the electric, gas and water utilities. The respective partners’ expertise fits together perfectly and, together with customers. First projects are already being implemented.

A revolution is underway in the energy industry: Energy transition and digitization require completely new business models, and start-ups are ramping up the competition. Both of these factors also apply to the Italian energy market, which is very interesting for powercloud: The German digitization specialists provide a cloud-based platform that is used by utilities as their core operating system. Fully automated processes account for massive cost reductions of up to 75 percent. In addition, existing legacy systems can be easily migrated in just a few weeks. Last year, for example, powercloud carried out the largest migration from SAP IS-U to their cloud-based solution in Europe with approximately 4 million customers.

“We want to bring these enormous advantages to the Italian market immediately,” explains Marco Beicht, CEO of powercloud. “That’s why we are always looking for partners in our markets who know the requirements of the utilities very well and already cooperate with important players in the industry. Acus, our first such partner in Italy is a perfect match. We are very proud of this partnership.”

For more than 10 years, Acus — based in Turin, Milan, and Genoa— has been operating exclusively in the energy industry. The specialists develop their own software solutions and advise on the organization and processes of utilities. “In addition, extensive expertise in Italian market regulations and Italian tax law comes into play. We are now fully bringing this knowledge into the partnership with powercloud,” emphasizes Hilde Sorrentino, Head of Marketing & Sales at Acus.

Both partners have the main objective to further accelerate the digitization of the Italian utilities’ industry and thus improve their market position. “Many Italian utilities use outdated software systems; cost-to-serve is far too high. This threatens their competitiveness. Together, we want to help our customers develop a sustainable strategy to the digital future,” sums up Acus co-founder Giordano Pinarello.

 

About Acus

Acus is an Italian company with more than 10 years of expertise, working exclusively in the Energy sector. Born as a startup, today Acus is an established joint-stock company, with a complete offer based on 3 business lines: innovative and customized software, organizational and process consultancy, advanced BPO services. Thanks to its in-depth competence in information technologies , the specialized knowledge of processes, dynamics and regulations of the energy market, Acus has now a clientele composed by the biggest players of the Italian utilities market (70% of the top 10 Italian utilities).

Contact Acus
Alberto Roncati
Customer Account Manager
alberto.roncati@acus.eu
www.acus.eu